We Have Over 1300 Positive Online Reviews!

People describe us as professional, courteous, and knowledgeable.
  • That is what we call good customer service.
    Our water heater went out and Jason H. was sent to us. We were very please with Jason he was very knowledgeable about what we needed. An as soon as he discovered we needed a new one he called and already had one coming on another truck. There was not a lot of waiting for someone to go and pick up one and then come back to put it in. While it was on it's way he was removing the old one. That is what we call good customer service. We will recommend JD Service to our friends.

    - Deborah D

  • I will definitely be calling this company again.
    Josh K. installed my new thermostat and some other improvements to my heating system. He took his time to explain everything that he was doing and answered my questions. Also, he made sure that I was aware of any specials that the company was offering. He was very friendly and patient with all my questions. Because of him, I will definitely be calling this company again.

    - Chevelle W

  • I would recommend these guys to everyone!
    JD Service Now has been a pleasure to work with! The heat quit working at my mother's home. She is elderly and was very confused about what to do. Josh K. met me at her home, quickly assessed what needed to be done and was able to walk me through the process of getting a new furnace. He was knowledgeable and made sure to inform me about any discounts or specials that might benefit my mom. Neil and Cory worked tirelessly for two days, with the help of DJ and CJ on the second day, to insure my mother had heat as quickly as possible. They were so patient and accommodating of my mother's worries and special needs. Neil was especially helpful with answering any questions I had. I would recommend these guys to everyone!

    - Michelle M

  • Justin was a great guy and provided the highest level of service.
    Justin was a great guy and provided the highest level of service.

    - Douglas M.

    NC
  • I am very happy with JD Service Now!
    Tony is my go-to guy. He always does a great job and really knows his stuff. He thoroughly checked our HVAC units and found an inefficiency issue that the unit has always had. I am very happy with JD Service Now!

    - Dave B.

    NC
  • Josh K. is always courteous, efficient and professional.
    Josh K. is always courteous, efficient and professional.

    - John C.

    NC
  • Great people, great service!
    Great people, great service!

    - John C.

    NC
  • Great communication and customer service from the JD Service office.
    Great communication and customer service from the JD Service office. Justin fixed my plumbing issue quickly and gave me some good advice for avoiding similar problems in the future. I'll continue to use JD Service Now and Justin for any future plumbing concerns.

    - Joel M.

    NC
  • Would certainly recommend this company to someone.
    He was very efficient and informative. He discovered a small leak in our crawl space. Glad to go ahead and get that fixed. Will call on this company again when needed.

    - Jill A.

    NC
  • It truly was a pleasure meeting him and I felt good about the work that was done.
    I have dealt with your company quite a few times this year and I met Tony today for the first time. He is very personable, courteous and seemed to to be very efficient at his job. He called first to let me know when he would arrive and he arrived on time. Once he arrived and introduced himself, he proceeded to do his job and was very efficient. When completed, we sat down and he provided me with all of the information I needed concerning our HVAC. It truly was a pleasure meeting him and I felt good about the work that was done. I have another identical system at another location and I have ask that he be the one to service this unit.

    - Donald S.

    NC
  • We were so pleased that we signed for a maintenance program with JD Service Now based on Shawn's presentation.
    Having 2 water heaters in our attic chose 4 AM on a Saturday morning to leak and start to pour water below. I was contacting our local plumbing company in Chapel with NO SUCCESS. My husband looked at reviews of companies nearby and was encouraged by the reviews and rating of JD Service Now. We contacted them at about 10 Am and they were there within the hour and Shawn was the specialist. He was wonderful. Not only did he quickly assess the problem but was able to handle the flow of water. He then provided us with information by word and brochures about the types to chose from, giving my husband especially time to ask his many many questions about each type. We chose to spend the next day to review on line our various needs for us. Hot water needs and chose the Noritz tankless . Shawn offered his card to call him over the weekend with any other questions or concerns. He returned twice more. Always on time. The first day was to drain the tanks and together with an Assoc remove them from the attic. Second day. Again on time and with an offering of coffee on his way to our house. We could not have asked for any better at a trying time. We were so pleased that we signed for a maintenance program with JD Service Now based on Shawn's presentation.

    - Joanne D.

    NC
  • I would recommend JD and these folks again to other potential customers around the neighborhood.
    Both did an exellent job!!! Amy was great in scheduling and coordinating the inspection. Shawn was also great in getting the unit ready for inspection and stayed to make sure the inspection went without and hitch. Kudos for both!!! I would recommend JD and these folks again to other potential customers around the neighborhood.

    - Rob D.

    NC
  • Everything about the visit was good.
    Everything about the visit was good.

    - Alfred H.

    NC
  • He was very friendly and patient with all my questions.
    Josh K. installed my new thermostat and some other improvements to my heating system. He took his time to explain everything that he was doing and answered my questions. Also, he made sure that I was aware of any specials that the company was offering. He was very friendly and patient with all my questions. Because of him, I will definitely be calling this company again.

    - Chevelle W.

    Categories: HVAC NC
  • Corey W. was extremely knowledgeable and carefully explained the function of each part of our system.
    JD Plumbing, Heating & Air Conditioning was very responsive when our unit hit a glitch over the weekend. Corey W. was extremely knowledgeable and carefully explained the function of each part of our system. He was an absolute professional in every sense of the word.

    - Jamie M.

    NC
  • I felt very at ease, thanks to his professional demeanor.
    Corey was extremely helpful, offering detailed descriptions of each part of my unit. He also very polite and had good nature despite it being 10pm on a Saturday night. I felt very at ease, thanks to his professional demeanor.

    - Jamie M.

    NC
  • Steven was on time, easy to work with, and got the job done fast!
    Steven was on time, easy to work with, and got the job done fast! What more can you ask for?

    - Grant H.

    NC
  • JD Service Now has the best technical people I have ever known. He corrected what was wrong.
    JD Service Now has the best technical people I have ever known. He corrected what was wrong. I will tell everybody about their service. GOD BLESS.

    - Walter P.

    Categories: HVAC NC
  • He did a very professional job and fixed my plumbing issue quickly.
    Steven showed up on time and was very polite. He did a very professional job and fixed my plumbing issue quickly. I would hire Steven with JD Service Now again.

    - John R.

    Categories: Plumbing NC
  • Excellent service and personnel from office to service technicians.
    Excellent service and personnel from office to service technicians.

    - Kevin H.

    NC