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Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that JD Service may collect from you, how it is used, and/or disclosed. By using our Website, https://www.jdservicenow.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

JD Service generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information. 

Third-Party Websites

JD Service’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

JD Service may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

If you have questions about our privacy policy, please contact us.

Last updated: 01/03/2023

JD Service Now

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No Job is Complete
unless You’re happy
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Expect Professional
Service Every Time
We Do It Right the
First Time
Up To Date Training
For Technicians
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Serves Durham, Chapel Hill, Hillsborough, Raleigh & More!

Current WorkspaceRYNO 99+ Number of unseen notifications 99+ Spaces Spaces settings Favorites Pin Favorites to top Webmasters / Support Add description Change priority Change start and due dates Ask AI Share Web Support Workload WEB - IST Project Calendar List Board Docs Emma Support Tx Review support tickets All Open Support Tx Emma Today and Late Support Web - General Requests Search Hide Hide view controls Customize Add Task Columns Assignee Search... Open 84 Add Task New task Add Task Webmasters / Support Created on May 2 Created by Laura Nunez on May 2 3:43 pm Share Update Pixels | JD Service Now WEB-94549 Add Cover Update Pixels | JD Service Now Update Pixels | JD Service Now Ask Brain to create a summary · generate subtasks · find similar tasks · or ask about this task Status Assignees Tommy Conner Mohit Chauhan - IST Dates Change start and due dates Priority Change priority Time Estimate Sprint Points Track Time 42m Tags Add or remove tags Relationships Empty Hide empty properties Can you please help me with two things needed for our cable/display/OTT vendor? They need this pixel placed on the home page + every other page on the website for our display campaigns. Can you also please grant them read on access to Google Analytics? chartermediacarolinas4@gmail.com Your Name: Laura Nunez Is this a website issue or simply an update/edit request?: Website Edit Request Type: Pixel/Script addition Client Name: JD Service Now Parent Account (real): None Which legacy version applies to your account?: BlueCorona Does this client host with BlueCorona? https://bluecorona.box.com/s/52j47m56jxyuq8dnp0kd89wkn9il2zbj: Yes, this client hosts with Blue Corona Site URL: http://jdservicenow.com Account Team Name: Derek - S.W.A.T. Account Manager: Laura Nunez Page URL: jdservicenow.com Where will these changes be made?: Desktop & Mobile Have the correct page URL(s) been added above?: true Have the expected outcome(s) been specified? (with screenshots if possible): true Please summarize what this pixel/script's function is below:: Can you please help me with two things needed for our cable/display/OTT vendor? They need this pixel placed on the home page + every other page on the website for our display campaigns. Can you also please grant them read on access to Google Analytics? chartermediacarolinas4@gmail.com I have confirmed this pixel/script will NOT interfere with call tracking: true Why this ticket is high priority?: N/A Show less 2 Full screen Which legacy version applies to your account? BlueCorona Required Why this ticket is high priority? N/A Required Dev Site URL – Priority Email – Choose WordPress User Role – Client Name (Real) JD Service Now Parent Account (Real) None Account Team (Real) Derek - S.W.A.T. CSM (Real) Laura Nunez Page URL jdservicenow.com Total Days Is this a website issue or an update/edit request? Website Edit Request Type (General) Pixel/Script addition Site URL jdservicenow.com Has the correct page URL(s) been added above? Has expected outcome(s) been specified? Days Since Updated Where will these changes be made? Desktop & Mobile Does this client host with BlueCorona?https://bluecorona.box.com/s/ydxplhwlksga1qktqugx197zrw2pth7s Yes, this client hosts with Blue Corona Your Name Please summarize what this pixel/script's function is below: Can you please help me with two things needed for our cable/display/OTT vendor? They need this pixel placed on the home page + every other page on the website for our display campaigns. Can you also please grant them read on access to Google Analytics? chartermediacarolinas4@gmail.com Days In Queue I have confirmed this pixel/script will NOT interfere with call tracking Total Day Show 227 more Suggest subtasks Add Task Create Checklist Download All Tiles List Full screen Add attachment image .png May 5 at 6:03 am MI jd_service_now__TAGS .txt May 2 at 3:43 pm Activity Laura Nunez changed due date from Mon to Today 4 mins You changed due date from 4 days ago to Mon 5 mins LN Laura Nunez 7 mins @Tommy Conner The client shared this feedback from their vendor- can you please confirm? Hi Laura, Here is feedback from the Spectrum rep: “We checked with ops on the tag. They confirmed they are seeing activity on the tag, which indicates it is placed somewhere, but it is not currently placed on the landing page. They requested to place the tag on the landing pages, and if possible, all pages of the site. The recommendation is usually to place it in the header, because then it will automatically populate on every page of the site.” Can you please let me know when the placement is updated so I can have them check on their end? -- Reply Show more TC Tommy Conner May 5 at 8:42 am Hi @Laura Nunez chartermediacarolinas4@gmail.com has been granted viewer access for JD Service Now - GA4 They have been sent an email confirming this. 1 reply LN Show more ND Netnapa Dulpong May 5 at 8:22 am Hi @Tommy Conner Would you mind continue GA part please? Reply Mohit Chauhan - IST tracked time May 5 at 6:05 am Mohit Chauhan - IST changed status from Open to review May 5 at 6:05 am MI Mohit Chauhan - IST May 5 at 6:05 am Hi, @Laura Nunez New pixel has been added to the site as per the instructions. Please check. image.png For below point: Can you also please grant them read on access to Google Analytics? chartermediacarolinas4@gmail.com >> Just FYI we are still facing issue in login to GA account. We cannot add user to the GA account. You can assign this pending point to EST team. cc @Netnapa Dulpong Reply Show more Show more Comment Email Hi @Laura Nunez I'm actually not seeing the script on the site at all. It's been re-added. It could have been removed due to recently needing to restore a backup of this site. If they continue to have issues we will need more specifics. For example, which URLs they are not seeing it on. 4 4 people will be notified about your comment Activity Create Relationship More Download